Frequently Asked Questions

G-Sphere primarily serves South Sudan, with expanding operations across East Africa including Uganda, Kenya, and Ethiopia. We can provide services anywhere our expertise is needed.

You can request a quote by filling out the contact form on our website, calling us directly, or sending an email to genscoltd1965@gmail.com. We typically respond within 24-48 hours with a detailed proposal.

G-Sphere combines technical engineering expertise with procurement capability and general supply services — a unique combination that allows us to deliver comprehensive, end-to-end solutions. Our deep understanding of the South Sudan market and strong vendor network sets us apart.

We offer structural, mechanical, electrical, civil, and environmental engineering services. Each discipline has specialized teams with relevant certifications and experience.

Yes, we provide complete design-build services. From initial feasibility studies and engineering design through construction oversight and final commissioning.

We adhere to international standards including ISO 9001, IEC electrical standards, and local building codes. All our work is inspected and certified by qualified engineers.

Absolutely. We have established vendor relationships across Asia, Europe, and the Middle East. We handle everything from sourcing to customs clearance and delivery to your project site.

Timelines vary by product and source. Local procurement is typically 1-2 weeks. International sourcing ranges from 4-12 weeks depending on the item and origin. We provide estimated timelines with every quotation.

Yes, all equipment we supply comes with manufacturer warranties. We also provide after-sales support including installation, training, and maintenance services.

Our drilling rigs can reach depths of up to 300 meters. The actual depth depends on the hydrogeological conditions at your location, which we assess before drilling begins.

Our complete service includes hydrogeological survey, drilling design, borehole drilling, casing and screening, gravel packing, well development, water quality testing, and pump installation.

We install systems ranging from small 5kW residential setups to large 500kW+ commercial and industrial installations. Each system is custom-designed based on your energy needs and budget.

Yes, we offer comprehensive maintenance plans including panel cleaning, inverter servicing, battery health monitoring, and performance optimization. Regular maintenance maximizes your system's lifespan and output.